Why do I get an SSL error when I visit the payment page?

Updated 2 years ago by Jeroma Molde

  1. Make sure your antivirus is updated and your web browser is up to date.
  2. Clear SSL Cache to force your browser into downloading a new certificate:

Firefox: Tools > Clear Private Data and only put a check mark before Authenticated Sessions -> Clear Now

Chrome: Settings->Advanced->HTTPS/SSL->Manage Certificates  

  • Delete any instances of "NearlyWeds" to force your web browser to download a new certificate. 
  • Make sure NearlyWeds is not listed as an "Untrusted Publishers" 

If all fails. Reboot, sometimes that magically fixes things. 

If nothing works, send us a screenshot of your error and we'll be happy to help you troubleshoot the problem. 

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